🌍 Global Free Shipping Policy
At [vesisshoes], we are dedicated to making your shopping experience seamless and enjoyable, no matter where you are in the world. That’s why we offer FREE standard shipping on every order, delivered right to your doorstep.
📦 1. Order Processing
Every order is carefully inspected, packaged, and prepared for dispatch to ensure it arrives in perfect condition.
Standard Processing: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Peak Periods: During sales or holiday seasons, processing may take up to 5 business days. We appreciate your patience.
Please note: Processing time is separate from shipping transit time.
🚚 2. Free Worldwide Shipping
We partner with trusted carriers to deliver your order safely and reliably. The estimated delivery times below begin once your order has shipped.
Destination Shipping Fee Estimated Delivery Time (After Shipment)
Most Countries FREE 7 – 20 business days
Remote Regions
(e.g., select areas in Africa, South America, Oceania) FREE 15 – 30 business days
Important Note: Delivery times are estimates only. Transit may be affected by customs clearance, local postal delays, weather, or other factors outside our control.
🚀 3. Expedited Shipping
Need your order sooner? You can choose a faster shipping service at checkout.
Service: Express shipping via carriers like DHL, FedEx, or UPS.
Cost: Calculated automatically based on your destination and order weight.
Delivery: Typically 3–7 business days after shipment.
🔄 4. Tracking & Support
Tracking: Once your order ships, you’ll receive a confirmation email with a tracking number and a link to follow your delivery.
Missing or Delayed Packages:
If your tracking shows “delivered” but you haven’t received your order, or if the package is significantly delayed:
Please first contact your local carrier or post office.
Then email us at [your-support@email.com] with your order number and details. We’ll work promptly with the carrier to help locate your package and resolve the situation.
📋 5. Additional Information
Business Days: Our shipping estimates are in business days (Monday–Friday), excluding weekends and public holidays.
Customs & Import Taxes: International customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in the order total and are payable upon delivery.
Shipping Address: Please ensure your shipping address is 100% accurate and complete. We are not responsible for packages lost or delayed due to incorrect addresses provided at checkout.
